Program

The workshops outlined below can be delivered in modules and tailored according to your specific objectives.

Your personal profile/brand

 

  • Social Intelligence, understanding your personality and communication style
  • Presenting yourself and making a good impression
  • How building your profile or ‘brand’ can benefit you and your organisation
  • Understanding the media and the ‘rules of engagement’

 

Business Development

 

  • Effective business planning
  • Identifying new clients/markets
  • Marketing to existing clients
  • Winning proposals/tenders
  • Retaining clients through outstanding service

 

Business communication

 

  • Media Masterclass – your words in the press
  • Outstanding Presentations - your words on show
  • Publications – your words in print
  • Powerful and persuasive communication
  • Issues management and containment

 

Business networking and entertainment

 

  • Hosting a company event
  • Introducing yourself and others
  • Impromptu speeches and vote of thanks
  • Controlling nerves
  • Making conversation
  • Remembering names
  • Networking – the art of juggling food, wine and business cards

 

Business Etiquette & Communication

 

  • What your handshake says about you
  • Travelling and dining for business
  • Dressing for success
  • Meeting etiquette (organiser and participant) Etiquette in communication including email/sms/facebook/myspace etiquette
  • Eating, drinking and surviving a client function