Program
The workshops outlined below can be delivered in modules and tailored according to your specific objectives.
Your personal profile/brand
- Social Intelligence, understanding your personality and communication style
- Presenting yourself and making a good impression
- How building your profile or ‘brand’ can benefit you and your organisation
- Understanding the media and the ‘rules of engagement’
Business Development
- Effective business planning
- Identifying new clients/markets
- Marketing to existing clients
- Winning proposals/tenders
- Retaining clients through outstanding service
Business communication
- Media Masterclass – your words in the press
- Outstanding Presentations - your words on show
- Publications – your words in print
- Powerful and persuasive communication
- Issues management and containment
Business networking and entertainment
- Hosting a company event
- Introducing yourself and others
- Impromptu speeches and vote of thanks
- Controlling nerves
- Making conversation
- Remembering names
- Networking – the art of juggling food, wine and business cards
Business Etiquette & Communication
- What your handshake says about you
- Travelling and dining for business
- Dressing for success
- Meeting etiquette (organiser and participant) Etiquette in communication including email/sms/facebook/myspace etiquette
- Eating, drinking and surviving a client function





